(Criteria on who gets an extension, only through Nov 2022)

* Note: We are no longer offering extensions to those students who purchase the Emotion Code Certificate after May 1, 2022.  Those that purchased it before then do have the option to purchase an extension.

Where to find the deadline: 

On CRM go to the student case and scroll down to the section called Deadline and Extension.

The status will be Past Deadline if the deadline has passed. 

On the top of the case you will see two options: Close or Grant Extension

Confirm they have paid the extension fee for the amount of time they need.

* Need instruction on how to confirm they paid. Add an image. *

Click on Grant Extension and select the new extension based on the months the student purchased.

After selecting the new deadline, tag the student advisor/manager and make a note.

Click save and the Status will change from Past Deadline to In Progress. 

You will also notice that the extension deadline will show the new deadline.