Standard Operating Procedures

Discover Healing, Inc. is composed of systems that are, in turn, composed of other systems and processes. Here we will document every process that makes the company function, from big ones to small ones!

Recent Updates

Unregister Customer for Event
Updated on: Dec 22, 2023
- CUSTOMER SUPPORT CS: Agent Info Backend Unregister Customer for Event
Manually Register a Customer for Event (Zero Cost)
Updated on: Dec 22, 2023
- CUSTOMER SUPPORT CS: Agent Info Backend Manually Register a Customer for Event (Zero Cost)
How to Find and Follow Up with Failed Orders
Updated on: Dec 11, 2023
- CUSTOMER SUPPORT CS: Agent Info Sales How to Find and Follow Up with Failed Orders
Cancel a Subscription
Updated on: Dec 11, 2023
- CUSTOMER SUPPORT CS: Agent Info Helping Customers Cancel a Subscription
How to Resend "Certify Congratulations" Email
Updated on: Dec 10, 2023
- EDUCATION TEAM Education: Certification Emotion Code Certification How to Resend "Certify Congratulations" Email
How to Respond to a Tag in Zoho CRM on a Student’s Case
Updated on: Dec 05, 2023
- EDUCATION TEAM Education: Certification Emotion Code Certification How to Respond to a Tag in Zoho CRM on a Student’s Case
How to Access / Join Meetings Using Google (Or Zoom)
Updated on: Dec 05, 2023
- EDUCATION TEAM Education: Certification Emotion Code Certification How to Access / Join Meetings Using Google (Or Zoom)
How to Add a Phone Number to a Contact in Zoho Desk
Updated on: Dec 05, 2023
- EDUCATION TEAM Education: Certification Emotion Code Certification How to Add a Phone Number to a Contact in Zoho Desk
How to Access a Student Case from the Ticket in Desk
Updated on: Dec 05, 2023
- EDUCATION TEAM Education: Certification Emotion Code Certification How to Access a Student Case from the Ticket in Desk
How to Confirm a Re-enrollment Payment
Updated on: Dec 02, 2023
- EDUCATION TEAM Education: Certification Emotion Code Certification How to Confirm a Re-enrollment Payment